F-1 Firearms Frequently Asked Questions:
How long does it take to ship?
Most parts ship in 3-5 business days. Black rifles typically ship in 7-10 business days. Custom color anodizing orders take an average of 60-90 days to ship. But we have plenty of in-stock custom rifles ready to ship, see our "Quick Ship" tab.
Do you offer an LE/Mill discount?
We sure do! Shoot your credentials over to email@example.com to receive details on on how to receive the discount code.
I live close, does F-1 have a showroom I can come by to take a look at?
We are a Manufacturing facility and are not open to the public. Refer to our dealer locator to find a local retailer near you where you can see our product in person.
I have decided I want to cancel/return my order, what do I need to do?
Please email firstname.lastname@example.org with a cancel request email with your order number and we will take care of you! Please note, if your order has already shipped out then you will be responsible for covering the cost to ship the items back, and there will be a 15% restocking fee.
I received my order, but something is incorrect or damaged?
Please go to our RETURNS tab under SUPPORT and fill out an RMA form to start the process for your return. If you have any trouble with the online RMA form please email us directly with your order number to email@example.com and we will help you through the process.
What is the difference between anodizing and cerakote?
Cerakote: a specialized coating that is composed of a polymer-ceramic compound. The ceramic coating benefits the firearm by providing and enhancing physical components, which will protect the wear and tear of your product.
Anodizing: an electrochemical process that converts the metal surface into a decorative, durable, corrosion-resistant, anodic oxide finish.
Can I make changes to my custom order after it's already been placed?
We will accept changes to your order for up to 15 days after your order date. Please contact us directly via firstname.lastname@example.org with your order number so we can update the order accordingly.