Purchasing, Shipping & Returns
All of our prices are in US Dollars (USD). We accept MasterCard, VISA, Discover and American Express cards. To receive MIL / LEO discount, you must email us from a MIL / LEO government-issued email or email a copy of your credentials to email@example.com
You may return most new, unopened items within 15 days of delivery for a full refund minus a 15% restocking charge. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All sales on on-sale items and special promotions are final. No refunds or exchanges will be accepted.
We ship only to a valid address in the United States. We will NOT ship to P.O. Boxes. Complete Rifles, Pistols, and Lower Receivers can only be shipped to Federal Firearms License (FFL) holders. Please email a signed copy of your license to firstname.lastname@example.org
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.